I built a career solving complex operational problems for high-performing organizations. Then I realized the leaders running those organizations had no one building that infrastructure for them.
I'm Gabrielle Frachiseur, MS, CHES — founder and CEO of ProTask Solutions, and a published author on leadership and delegation. My career started inside some of the most complex operational environments in healthcare: managing multi-site research programs, coordinating cross-functional teams, and building systems that had to work under real pressure with real consequences.
What I kept seeing — across every organization, every industry, every leadership level — was the same problem. Brilliant, high-achieving leaders being crushed by the operational weight of the businesses they'd built. Not because they weren't capable. Because no one had built the infrastructure that matched their vision.
If you're the most overworked person in your organization, that's not a personality problem. It's a systems problem. And it's exactly what we solve.
Gabrielle is also the author of You Only Know What You Know — a guide to leadership transformation through effective delegation.
ProTask Solutions started as one person's answer to a problem she was living. Today it's a team — and the job hasn't changed. We build the operational foundation underneath people who are too good at their work to have time for anything else.
Published Author
Embracing Leadership and Empowering Your Team Through Effective Delegation
Redefine your leadership potential and transform your organization with the power of delegation. In You Only Know What You Know, Gabrielle Frachiseur guides leaders through a transformative journey that empowers them to break free from the overwhelming burden of trying to do it all. This book is your ultimate resource for becoming a leader who inspires growth, fosters teamwork, and drives sustainable success.
Independent consultants whose expertise is the product.
Who we work with
Most of the people we support came into business the same way. They were the expert somewhere — the billing director, the program director, the compliance officer — and one outside organization asked for help on the side. That contract went well. In a small niche, word travels. Five contracts later there's an LLC, a client list, and no back office, because nobody ever had a spare quarter to build one.
The work is hers. It has to be. Clients hired her specifically. Everything around the work is what we hold.
Nine specialists. 45+ years of combined experience behind your back office.
The team
You've been told the options are cheap help you have to manage, or a full-time hire you can't justify. Both are one person learning your business from zero, with nothing built around them.
This is the third option. When the work needs an executive assistant, an executive assistant does it. When it needs automations wired together, someone with a computer science degree does it. An OBM holds the whole thing together, so the coordination isn't yours either.
Two certified business managers leading operations, plus a third trained through a digital business manager program
A computer science degree running the automations, integrations and tech setup
An MBA and a master's in business management on the operations side
Eight years of executive assistant experience supporting a consulting business owner directly
An OBM who built ProTask's own infrastructure — the SOPs, the documented processes, the systems that hold — during a maternity leave
Three ClickUp-certified specialists, including two advanced AI certifications
A Certified Associate in Project Management coordinating production and follow-through
Marketing strategists with healthcare backgrounds — in-house health systems and a 60-person healthcare marketing agency
We don’t touch your client work. We hold everything around it.
Three layers, one team, one trajectory.
How the support stacks
Most consultants come to us for the first layer. What they stay for is that the same team can carry the next two.
Internal operations
The back office itself. Documented processes, inbox and calendar, invoicing, the systems that hold your standards when you aren't looking.
Landing and serving clients
Proposals out the door, follow-ups that happen, onboarding that runs the same way every time, and client delivery support around the work only you can do.
Growing the business
Revenue planning, new service lines, productizing what you already deliver — and, if that's where it goes, getting the business ready to sell.
A consultant working with us on one layer often ends up working with us on another. They stay distinct because the problem at each layer is distinct. The team underneath is the same.
How we work
What you can count on from us.
Not a capability list — that's on the Who We Help page. This is how we behave once you've hired us.
We tell you what you need to hear
If something isn't working we'll say it plainly, and we'll show you what we're basing it on. Softened assessments waste a quarter. You didn't hire consultants to be managed carefully.
We learn your world before we change anything
We don't arrive with a template and start rearranging. We watch how the work actually moves through your business first, because the version in your head and the version on the ground are never quite the same.
We don't disappear after delivery
Plenty of consultants hand over a document and leave. We build it, train on it, and stay until it holds without us standing next to it.
Your name stays on the work
Clients hired you. Nothing we build changes that. The systems go around your expertise, never through it — your judgement, your relationships, your name on the deliverable.
We fit the business you have
Not the one that would be easier to sell to. Support dials up in a heavy season and back down after the big project ships — which, if you run phased engagements, is a rhythm you already recognize.
We'd rather you needed us less
Our objective isn't a permanent seat at your table. We measure this by whether the business runs when we step back — so the engagement is designed to have an ending, not a renewal.
Ready to stop being the back office?
Free 30-minute call. We'll find where the hours are going, which functions you should stop owning, and what it would take to fix it — whether you do that with us or on your own.
Free. 30 minutes. No pitch.
Case Studies
